A crisis can destroy a carefully nurtured reputation. Speaking to journalists during a crisis situation is an art in itself. What should you say to limit the damage and not make things worse? How do you stay in control of your communications? And how do you stay calm when you’re under immense pressure?
A serious production error. An attempted extortion. A medical disaster. Fraud. Any organisation can be hit by a crisis with far-reaching consequences for the health and safety of people, and the company’s continuity and image. Crisis communication increases crisis awareness, results in preventive measures and limits the damage caused by a crisis.
How does our crisis team perform? Are our procedures feasible? Are we acting strategically and responsively enough?
A single contact point for crisis-related issues.