Bex* receives European Excellence Award

Bex*communication last year provided advice in support of some 25 crises in the Healthcare sector. Yesterday evening in Stockholm, the agency received a European Excellence Award in the category Crisis Communication for one of these instances.

A carefully built-up reputation can falter all at once in the event of an incident or crisis. Why does one crisis cause an organisation to falter, while yet another crisis is viewed as an incident? What causes the interaction between public anger and negative reporting in the media to come about? How does this get out of control and what can you do to defuse this? The difference lies in the way in which the organisation's management deals with crisis management and crisis communication in particular. To find out more about crisis communication contact Noud Bex or Albert Holtzappel.